FAQ

1. What payment methods do you accept?
We accept major credit cards, PayPal, and local payment methods available in Europe.

2. How can I track my order?
After shipping, you’ll receive a tracking code via email. Enter the code on our website's tracking page.

3. How long does delivery take?
Delivery times vary depending on your location, but usually range from 5 to 15 business days.

4. Do you ship to countries outside Germany and the Netherlands?
Yes, we ship to most European countries. Check our shipping page for more details.

5. Can I return a product?
Yes! Please refer to our returns policy for detailed information.